Frequently Asked Questions

We offer free inspections to assess your roof's condition. Generally, if damage is localized (a few missing shingles, minor leaks), repairs may be sufficient. If there's widespread damage, the roof is over 20 years old, or we find structural issues, replacement is usually the better investment. We'll give you an honest assessment and explain all your options.

Yes, Island Heights Roofing is fully licensed and carries comprehensive liability insurance and workers' compensation coverage. We're happy to provide proof of insurance upon request. This protects you from liability if anyone is injured on your property during the project.

We serve all of Central Texas including Killeen, Temple, Waco, Austin, Georgetown, Round Rock, and surrounding communities. If you're unsure whether we service your area, just give us a call—we likely do.

Roof costs vary based on size, pitch, materials, and complexity. Most residential roof replacements in Central Texas range from $8,000 to $25,000. We provide free, detailed estimates with no hidden fees—you'll know exactly what you're paying for before we start.

We accept various payment methods and can discuss payment arrangements. For large projects, we can help connect you with financing options. Ask us about what works best for your situation.

For most projects, we require a deposit to secure materials and schedule your job. The remaining balance is due upon completion. We'll outline the exact payment schedule in your contract—no surprises.

Most residential roof replacements are completed in 1-2 days, depending on the size and complexity of your roof. Larger homes or roofs with multiple levels may take 2-3 days. Weather can also affect timing. We'll give you a clear timeline before we start.

No, you don't need to be home. Many customers prefer to be away during the noisiest parts of the job. We just need access to the property and will communicate with you throughout the project. We'll do a final walkthrough with you when you're available.

We handle all debris removal. Old shingles and materials are loaded into a dumpster and hauled away. We also do a thorough magnetic sweep of your property to pick up any stray nails. You won't have to lift a finger.

If damage is caused by a covered event like hail or wind, your homeowner's insurance typically covers repairs or replacement minus your deductible. We can inspect your roof, document the damage, and help you file a claim. We work directly with insurance adjusters regularly.

Signs of storm damage include missing or damaged shingles, dents in gutters or vents, granules in your gutters, and leaks after storms. The best way to know is to get a free inspection. We'll document any damage with photos and explain what we find.

Yes, we regularly work with insurance companies on storm damage claims. We can meet with your adjuster, provide documentation, and help ensure your claim is processed fairly. We'll advocate for you to get the coverage you deserve.

We offer up to a 10-year workmanship warranty on our installations, covering any issues related to our labor. This is in addition to manufacturer warranties on materials, which typically range from 25 years to lifetime depending on the shingles you choose.

We use premium materials from trusted manufacturers. For shingles, we offer options from brands like GAF, Owens Corning, and CertainTeed. We also use quality underlayment, flashing, and ventilation products. We never cut corners on materials.