FREQUENTLY ASKED QUESTIONS

If your roof is over 20 years old, has multiple leaks, or shows widespread damage like curling, cracking, or missing shingles, it may be time for a replacement. Minor issues like a few missing shingles or a small leak can often be repaired. We offer free inspections to assess your roof's condition and give you an honest recommendation -- no pressure, no obligation.

Yes. Island Heights Roofing is fully licensed and insured in the state of Texas. We carry $1 million in general liability insurance and workers' compensation coverage to protect both our crew and your property. We're happy to provide proof of insurance upon request.

We serve homeowners across Central Texas including Killeen, Temple, Belton, Harker Heights, Copperas Cove, Lampasas, Georgetown, Round Rock, Waco, and the greater Austin area. If you're unsure whether we service your area, give us a call and we'll let you know right away.

The cost of a new roof depends on several factors including the size of your home, the pitch of your roof, the materials you choose, and the complexity of the job. Most residential roof replacements in our service area range from $8,000 to $20,000. We provide free, detailed estimates so you know exactly what to expect -- no hidden fees or surprises.

Yes, we offer flexible financing options to make your roofing project more affordable. We work with trusted lending partners to offer competitive rates and terms. Ask us about financing during your free estimate and we'll walk you through the available options.

We typically require a deposit to secure materials and schedule your project, with the remaining balance due upon completion and your satisfaction. For insurance claims, we work directly with your insurance company so you often only need to cover your deductible. We'll explain all payment details clearly before any work begins.

Most residential roof replacements are completed in 1-2 days, depending on the size and complexity of the job. Larger homes or roofs with multiple layers may take an additional day. We always communicate the expected timeline before starting and work efficiently to minimize disruption to your daily routine.

No, you don't need to be home while we work. As long as we have access to your property and any specific instructions, our crew can handle the job. We'll keep you updated via phone or text throughout the process and do a final walkthrough with you when the project is complete.

We handle all debris removal and cleanup as part of our service. Old shingles and materials are collected in a dumpster on-site and hauled away when the job is complete. We also run a magnetic sweeper across your yard and driveway to pick up any stray nails. You can expect your property to be cleaner than when we arrived.

Most homeowner's insurance policies cover roof damage caused by storms, hail, wind, and fallen trees. Coverage depends on your specific policy, deductible, and the age of your roof. We'll inspect your roof for free and help you determine if filing a claim makes sense. If it does, we'll guide you through the entire process.

Common signs of storm damage include missing or cracked shingles, dents in gutters or vents, granule loss (check your gutters for granule buildup), water stains on your ceiling, and visible dents on roof surfaces. After any major storm, we recommend scheduling a free inspection. Many types of damage aren't visible from the ground and require a trained eye to identify.

Absolutely. We have extensive experience working with all major insurance carriers. We'll meet with your adjuster on-site, provide detailed documentation of the damage, and make sure nothing is overlooked. Our goal is to make the claims process as smooth as possible so you get the coverage you're entitled to.

We offer a 5-year workmanship warranty on all roof replacements, in addition to the manufacturer's warranty on materials (which typically ranges from 25 to 50 years depending on the product). Our workmanship warranty covers any installation-related issues, giving you peace of mind that the job was done right.

We use only premium, manufacturer-approved roofing materials from trusted brands like GAF, Owens Corning, and CertainTeed. This includes high-quality architectural shingles, synthetic underlayment, and proper ventilation components. We never cut corners on materials because we know that quality products paired with expert installation deliver the best long-term results.