Your Privacy Matters

Privacy Policy

How we protect and handle your personal information

Privacy Policy

Last Updated: October 14, 2025

1. Introduction

Welcome to Island Heights Roofing and Paints ("we," "our," or "us"). Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for services.

2. Information We Collect

We may collect information about you in the following ways:

  • Personal Information: Your name, email address, phone number, and details of your project when you fill out our contact form.
  • Communications: Any information you provide via email or through our website inquiries.

3. How We Use Your Information

Your information is used solely to:

  • Respond to your inquiry or provide a quote
  • Communicate about scheduling, project updates, or service follow-ups
  • Maintain records of our service history

4. Disclosure of Your Information

We do not share, sell, or rent your information to third parties. We may only disclose your information when legally required, or in the case of a service-related need, with your permission.

5. Your Rights

You may request the following at any time:

  • Access to the personal information we have on file
  • Correction of any incorrect or outdated information
  • Deletion of your information from our records

6. Security

We take appropriate precautions to protect the information you provide. However, no method of digital communication or data storage is 100% secure.

7. No Cookies or Tracking

Our website currently does not use cookies, analytics, or tracking tools. If this changes in the future, we will update this policy and provide appropriate notice.

8. No Newsletters or Marketing

We will only contact you in response to your inquiry. We do not send newsletters or marketing emails.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]
Phone: (512) 537-0088

11. Text Messaging and Consent

When you provide your phone number through our website, you may choose to receive text messages related to your service request, appointment updates, or project status. By checking the opt-in box on our contact form, you give Island Heights Roofing and Paints permission to contact you by SMS for service-related purposes.

Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying “STOP,” or request help by replying “HELP.” Consent to receive messages is not required to obtain a quote or service.

For compliance, we securely log your consent record (including the timestamp, IP address, and browser user agent) along with your request details. To withdraw consent or ask questions about our messaging practices, contact us at (512) 537-0088 or info@islandheightstexas.com.

See also our Terms of Service for additional terms that may apply to messaging and service communications.