At Island Heights Roofing and Paints, we stand behind our work. Our warranty reflects our commitment to quality workmanship and customer satisfaction.
WORKMANSHIP WARRANTY - UP TO 10 YEARS
Our workmanship warranty covers any defects in installation or labor for roof replacement projects. If there's an issue with our work, we'll make it right at no additional cost.
WHAT'S COVERED
Our workmanship warranty covers:
- Improper installation of shingles or other roofing materials
- Leaks caused by installation errors
- Flashing failures due to workmanship
- Ventilation issues from improper installation
- Any other defects attributable to our labor
WHAT'S NOT COVERED
Our warranty does not cover:
- Damage from storms, hail, wind, or other weather events
- Damage from fallen trees, debris, or impact
- Normal wear and tear over time
- Damage from foot traffic or unauthorized modifications
- Pre-existing conditions not addressed in original scope
- Issues covered by manufacturer material warranty
MANUFACTURER WARRANTIES
In addition to our workmanship warranty, your roofing materials carry manufacturer warranties. These typically include:
- Asphalt Shingles: 25-year to Lifetime limited warranty (varies by product)
- Underlayment: Covered under shingle manufacturer warranty
- Flashing and Accessories: Varies by manufacturer
We provide documentation for all applicable manufacturer warranties upon project completion.
HOW TO MAKE A WARRANTY CLAIM
If you experience an issue you believe is covered by our warranty:
- Contact us as soon as you notice the problem
- Provide your name, address, and original project date
- Describe the issue in detail
- We will schedule an inspection promptly
- If the issue is covered, we will repair it at no cost
MAINTAINING YOUR WARRANTY
To keep your warranty valid:
- Do not attempt DIY repairs on the roof
- Have any modifications done by licensed professionals
- Keep gutters clean and maintain proper drainage
- Report any issues promptly
CONTACT US
Island Heights Roofing and Paints
Phone: (254) 922-1555
Email: info@islandheightstexas.com